At Valley Girl, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or communicate with us.

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Information We Collect

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When you visit our website, make a purchase, or contact us, we may collect certain personal information, including:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information

• IP address

• Device and browser information

• Order history

• Customer service communications

This information helps us process transactions, fulfill orders, improve our services, and maintain website security.

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Payment Security

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Payments made through our website are securely processed by trusted third-party payment providers integrated with Wix.

For security reasons, we do not store full credit card or payment details on our servers.

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How We Use Your Information

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We may use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate shipping and order updates

• Prevent fraud or unauthorized transactions

• Improve website functionality and performance

• Maintain internal records

• Comply with legal obligations

We do not sell, rent, or trade customer personal information to third parties.

 

Data Protection

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We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, or disclosure.

While we take security seriously, no online transmission or storage system can be guaranteed 100% secure.

 

Third-Party Services

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Our website may use third-party service providers for:

• Payment processing

• Shipping and fulfillment

• Website hosting

• Analytics

• Fraud detection

• Customer support services

These third parties operate under their own privacy policies and terms.

 

International Visitors

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Because we ship internationally, your information may be processed in countries outside your country of residence. By using our website, you consent to this transfer where permitted by law.

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Customer Rights

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Depending on your location, you may have rights to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of personal information

• Request limitations on processing

To request any privacy-related information, contact us through our customer service page.

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Data Retention

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We retain personal information only as long as necessary to:

• Complete orders

• Maintain business records

• Resolve disputes

• Comply with legal obligations

• Prevent fraud

 

Children’s Privacy

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Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

 

Changes to This Policy

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We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 

Contact

 

Questions regarding this Privacy Policy may be submitted through our Contact Us page.